Get Latest Oct-2024 Conduct effective penetration tests using 2Pass4sure User-Experience-Designer exam [Q60-Q84]

admin • October 5, 2024

Get Latest Oct-2024 Conduct effective penetration tests using 2Pass4sure User-Experience-Designer exam [Q60-Q84]

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Get Latest [Oct-2024] Conduct effective penetration tests using 2Pass4sure User-Experience-Designer

Penetration testers simulate User-Experience-Designer exam PDF

NO.60 Cloud Kicks wants to use Paths for onboarding its sales representatives.
Which Path feature should be used to add onboarding value?

Integrated buttons to automate approvals

Actions and recommendations component

A Key fields to complete before next Path stage

NO.61 A UX Designer is adding an icon without a visible, descriptive level to an interface using a salesforce Lightning Design System (SLDS) component Blueprint.
Which attribute should be used to ensure the icon complies with accessibility requirements?

href

class

title

for

NO.62 Cloud Kicks (CK) wants to adopt a human-centered design process in the redesign of its Salesforce journeys and processes.
In which order should CK’s UX Designer undertake the steps of this process to achieve maximum impact?

Ideation > Iteration > Prototyping > Implementation > User Feedback > Observation

Observation > Ideation > Prototyping > User Feedback > Iteration > implementation

Prototyping > Iteration > Observation > Ideation > Implementation > User Feedback

Implementation> Observation > User Feedback > Prototyping > Ideation > Iteration

NO.63 Cloud Kicks’ administrator has a requirement to make the user experience for a complex process more engaging for internal users.
Which Salesforce functionality should be used?

Lightning Survey

Process Builder

Screen flow

NO.64 A UX Designer creates a set of patterns and guidelines for including visual indicators letting a user know which form fields are required.
Which Usability Heunstic is being used in this case?

Visibility of system status

User Control and Freedom

Error diagnosis and recovery

NO.65 A UX Designer is analyzing their Experience Cloud site, enabled for Knowledge articles, and is using the Featured Topic component to display content.
Which UI configuration should be used to further individualize each featured topic?

Add a description displayed on mouse hover further description each topic.

Select and upload SVG Icons that represent each featured topic.

Select and upload images that represent each featured topic.

Add a description under the topic label further describing each topic.

NO.66 Cloud Kicks’ development team is working on the build of a new custom component using VS Code. They often have new CSS classes and properties conflicting with the Salesforce Lightning Design System (SLDS), What should simplify working with SLDS in Lightning Components?

Install SLDS creator from AppExchange

Install SLDS Validator extension for VS Code

Install Lightning Design System Plugin for Sketch

NO.67 Sales managers want their team members to help each other close Opportunities. The Opportunity and Account organization-wide defaults are private. To grant Opportunity access to sales reps on the same team, owner ship-based sharing rules were created for each team.
What is the side effect of this approach?

All sales reps will have Read access to Accounts for all Opportunities.

Sales Reps on the same team will have Edit access to the Accounts for Opportunities owned by then team members.

Sales reps on the same team will have Read access to the Accounts for Opportunities owned by their team members.

All sales reps will have Read access to all Accounts.

NO.68 Cloud Kicks (CK) wants to better deliver products to its customers. CK’s UX Designer has an innovative solution but is struggling to get the team to visualize where and why it fits into what the customer does.
Which technique should be used?

Personas

Storyboards

High-fidelity Prototype

A storyboard is a visual representation of a user’s journey with a product or service. It shows how the user interacts with the product or service in a specific context, what their goals and pain points are, and how the product or service solves their problems or meets their needs. A storyboard typically consists of a series of sketches or illustrations that depict the user’s actions, thoughts, and emotions at each step of the journey1.
A storyboard is the most suitable technique for CK’s UX Designer to use in this case, because it can help them communicate their innovative solution to the team and show where and why it fits into what the customer does. A storyboard can also help the UX Designer to validatetheir assumptions, test their ideas, and get feedback from the team and the customers. Astoryboard can also inspire the team to generate more ideas and solutions, and align them with the user’s perspective2.
Personas are fictional characters that represent the potential users of a product or service. They are based on user research and data, and they describe the user’s demographics, behaviors, motivations, goals, and frustrations. Personas are useful for understanding the user’s needs and expectations, and for designing products or services that cater to them. However, personas alone are not enough to show how the user interacts with the product or service in a specific context, or how the product or service solves their problems or meets their needs. Personas need to be complemented with other techniques, such as scenarios, user stories, or storyboards, to illustrate the user’s journey3.
A high-fidelity prototype is a realistic and interactive simulation of a product or service. It mimics the look, feel, and functionality of the final product or service, and it can be used for testing and evaluation purposes. A high-fidelity prototype is useful for demonstrating the features and benefits of a product or service, and for getting feedback from the users and stakeholders. However, a high-fidelity prototype is not the best technique for showing where and why a product or service fits into what the customer does, as it focuses more on the details and specifics of the product or service, rather than the context and situation of the user. A high-fidelity prototype is also more time-consuming and resource-intensive to create than a storyboard, and it may not be necessary at the early stages of the design process.
References: 1: What is Storyboarding in UX Design? | Adobe XD Ideas 2: How to Use Storyboarding in UX Design | Toptal 3: User Personas, Scenarios, User Stories And Storyboards: What’s the Difference? | by Justinmind | UX Planet : What Kind of Prototype Should You Create? | IxDF

NO.69 What are Salesforce core design principles when making design decisions?

Emphasis, Alignment. Consistency, Beauty

Clarity, Efficiency, Consistency, Beauty

Emphasis, Efficiency, Repetition, Proportion

Clarity, Efficiency, Balance, Proportion

NO.70 Cloud kicks wants to hire a deal closer.
Which three activities wouldsomeone in this role do each day?
Choose 3 answers

Update existing prospect and customer records.

Log activities such as calls, emails, and notes.

Review and work through their list of leads or opportunities.

Create cases from issues.

Customize and administer Salesforce.

NO.71 When designing a custom component that includes this clickable icon in a Lookup field:
What should be used as the alternative (alt) text?

Image of a search button

Search button

Image of a magnifying glass

NO.72 During our interview, a UX designer discovers that the most common daily task for the user is to view and commonly view reports using the global search bar for:

Make the global search bar bigger on every page

Update the homepage with access to commonly used reports

Add the daily task component to the homepage

Create the mind board to communicate the visual style of the UI

NO.73 What would it mean for the user when designing perceivable content?

The content should only be visible.

The content should not be visible to all senses.

The content should only be audible.

NO.74 The UX team at Cloud Kicks is examining the user interface of the company’s customer-facing portal that runs on Experience Cloud. They want to determine the portal’s compliance with recognized standard usability principles.
How should this be accomplished?

Intuitive Review

A Heuristic Evaluation

User Testing

A heuristic evaluation is a usability inspection method that involves having evaluators examine a user interface and assess its compliance with established usability principles (or “heuristics”). These heuristics are guidelines or rules of thumb that help identify common usability problems. During a heuristic evaluation, evaluators inspect the interface and identify potential usability issues based on the heuristics. The evaluators then report their findings to the designers or developers, who can use this feedback to improve the interface. Heuristic evaluation is a cost-effective and efficient way to identify usability problems early in the design process. It can be done quickly and does not require large groups of participants. It is particularly useful for identifying problems that may not be detected through user testing or surveys1.
A heuristic evaluation is the most suitable method for determining the portal’s compliance with recognized standard usability principles, such as Nielsen’s 10 heuristics for user interface design2. These heuristics cover aspects such as visibility of system status, match between system and the real world, user control and freedom, consistency and standards, error prevention, recognition rather than recall, flexibility and efficiency of use, aesthetic and minimalist design, help users recognize, diagnose, and recover from errors, and help and documentation. By applying these heuristics to the portal, the UX team can identify and prioritize the usability problems that need to be fixed.
An intuitive review is a less formal and less rigorous method of usability inspection, where an evaluator relies on their own intuition and experience to judge the usability of an interface. An intuitive review does not follow a set of predefined heuristics or criteria, and it is more subjective and prone to bias. An intuitive review can be useful for getting a quick overview of the interface, but it is not as reliable or comprehensive as a heuristic evaluation3.
User testing is a usability evaluation method that involves observing and collecting data from actual or potential users as they perform tasks with the interface. User testing can provide valuable insights into how users interact with the interface, what difficulties they encounter, and what their preferences and expectations are. User testing can also measure the effectiveness, efficiency, and satisfaction of the interface. However, user testing is not the bestmethod for determining the compliance with standard usability principles, as it does not directly assess the interface against the heuristics. User testing is also more time-consuming, resource-intensive, and complex to conduct than heuristic evaluation4.
References: 1: A Comparison of User Testing and Heuristic Evaluation Methods for Identifying Website Usability Problems | SpringerLink 2: 10 Usability Heuristics for User Interface Design 3: Heuristic Evaluation of User Interfaces versus Usability Testing 4: Difference Between Heuristic Evaluation VS Usability Testing – Storyly

NO.75 A developer is creating a Lightning Web Component (LWC) and wants to make sure the visual experience is consistent with Cloud Kicks’ branding. The developer asks their UX Designer about the Salesforce Lightning Design System (SLDS) styling hooks.
How should the designer describe them?

They use standard CSS properties to directly style HTML elements.

They use standard CSS properties to easily style base and custom components.

They use custom CSS properties to directly style HTML elements.

The use custom CSS properties to easily style case and custom component.

NO.76 A UX Designer wants to customize the end user’s Salesforce app experience.
Which administrative capability should be used for mobile navigation menu setup?

Menu tabs can be based on different user types.

Menu tabs visibility is based on user location.

Menu tabs can be Visualforce and Lightning pages.

NO.77 A UX Designer is creating a custom To-Do List component to replace the standard Salesforce one.Their developer is using a parent-child Lightning Web Component (LWC) structure to build the component, creating a parent component for the list and a single repeated child component for each To-Do Item within the list.
Which two impacts of the LWC’s Shadow DOM should be considered when designing or developing the stylesheets for these components?
Choose 2 answers

Any needed Saleforce Lightning Design System (SLDS) classes and styles must be imported into both the parent list and child items.

The CSS styles defined in the parent list component are not shared with the child items.

Any custom shared between the list and child items should be imported from a shared CSS file.

The CSS style defined in the parent list component are inherited by the child items

NO.78 A UX Designer at Cloud Kicks is having difficulty getting its developers to see why the design changes would improve the user experience.
How should the designer help mitigate pushback from developers?

A Share research notes from previous projects with them.

Get buy-in from the development lead first and let them persuade others.

Work together on setting up UX Indicators.

NO.79 A UX Designer is creating a one-to-many or many-to-one relationship between two objects.
Which kind of relationship should the designer use to link the two objects?

Master-Detail

Hierarchical

Lookup

NO.80 In which way could the usability of accordion elements be improved in a mobile environment?

Use the Back browser button to collapse content.

Move an expanded section to the top of the screen.

Expand the first section by default.

NO.81 Cloud Kicks wants its users to know when a new feature is enabled or available with a short video explaining the new feature.
What should be recommended?

Lightning Path component

Docked prompt using In-App Guidance

Custom video component

Utility bar with embedded video

NO.82 Cloud Kicks’ Sales team needs in-App Guidance for key functions and processes so they can maximum their time.
In which three ways should a UX Designer customize the Salesforce Help Menu to meet this request/ Choose 3 answers

Provide the user with asite map of all the content.

Add links to printable tipsheets or training videos.

Create a just-in-time pop-up content based on new feature rollouts.

Provide access to specific Trailhead or MyTrailhead content.

Add links to a company dictionaryor glossary of key terms.

NO.83 During our interview, a UX designer discovers that the most common daily task for the user is to view and commonly view reports using the global search bar for:

Make the global search bar bigger on every page

Update the homepage with access to commonly used reports

Add the daily task component to the homepage

Create the mind board to communicate the visual style of the UI

NO.84 A UX Designer has been tasked with designing a custom Lightning Web Component (LWC) that uses the Salesforce Lightning Design System (SLDS).
Where on the SLDS website should the designer find accessible HTML and CSS used to create components along with implementation guidelines?

Component Blueprints

Design Tokens

Development Tools