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C_C4H510_04 Exam Preparation Material with New C_C4H510_04 Dumps Questions

C_C4H510_04 2023 Training With 112 QA’s

SAP C_C4H510_04 Exam Description:

The “SAP Certified Application Associate – SAP Service Cloud 2011 ” certification exam verifies that the candidate possesses fundamental knowledge and proven skills in SAP Service Cloud project implementation. This certificate proves that the candidate has the core understanding required of an application consultant and is able to apply the associated prerequisite skills practically under the supervision of an expert consultant in a project environment.

 

NEW QUESTION 58
Which components delivered by SAP Service Cloud provide CTI integration? Note: There are 2 correct answers to this question.

 
 
 
 

NEW QUESTION 59
Which feature in user interface maintenance can be used to control the values of custom fields?

 
 
 

NEW QUESTION 60
What can you use to keep track of new knowledge base articles and changes made to existing ones if you have set up SAP Jam as a knowledge base?

 
 
 
 

NEW QUESTION 61
What can you use to keep track of new knowledge base articles and changes made to the existing ones if you have set up SAP Jam as a knowledge base?

 
 
 
 

NEW QUESTION 62
Which key user features allow you to change field properties on the SAP Service Cloud Ul?

 
 
 
 

NEW QUESTION 63
Which element is needed to determine the due date for the initial ticket response in Service Level Agreements?

 
 
 
 

NEW QUESTION 64
What are the advantages of using the mash-up approach when integrating an SAP BusinessObjects BI system? Note: There are 3 correct Answers to this question.

 
 
 
 
 

NEW QUESTION 65
Which tool would you use to create high data volumes in SAP Service Cloud?

 
 
 
 

NEW QUESTION 66
Which of the following options can be used to control the access rights of a user in transactions? Note:
There are 2 correct Answers to this question.

 
 
 
 

NEW QUESTION 67
What can you do with the add-In for Microsoft Outlook? Note: There are 2 correct answers to this question.

 
 
 
 

NEW QUESTION 68
Which objects are required to create a service ticket? Note: There are 2 correct Answers to this question.

 
 
 
 

NEW QUESTION 69
Which tool do you use to determine a service ticket processing team, based on conditions?

 
 
 
 

NEW QUESTION 70
Which of the following statements is correct in the context of scoping and fine-tuning? Note: There are 2 correct answers to this question.

 
 
 
 

NEW QUESTION 71
For which element do you maintain attributes such as password and security policy?

 
 
 
 

NEW QUESTION 72
Which tools would you use to create new accounts in SAP Service Cloud? Note: There are 2 correct Answers to this question.

 
 
 
 

NEW QUESTION 73
Which fields can be determined by using SLAs? Note: There are 2 correct answers to this question.

 
 
 
 

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