Pass SAP Certified Product Support Specialist E_C4HYCP_12 exam [Mar 10, 2023] Updated 40 Questions [Q11-Q25]

E_C4HYCP_12 SAP

admin • March 10, 2023

Pass SAP Certified Product Support Specialist E_C4HYCP_12 exam [Mar 10, 2023] Updated 40 Questions [Q11-Q25]

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Pass SAP Certified Product Support Specialist E_C4HYCP_12 exam [Mar 10, 2023] Updated 40 Questions

SAP E_C4HYCP_12 Actual Questions and 100% Cover Real Exam Questions

E_C4HYCP_12 Exam Certification Details:

Duration:	90 mins
Sample Questions:	SAP E_C4HYCP_12 Exam Sample Question
Level:	Specialist

Q11. How can you avoid bottlenecks in the SAP Commerce platform?Note: There are 2 correct answers to this question.

Switch off relations ordering to improve the performance of the import and the synchronization.

Avoid using the lazy-loading mechanism when coding in the development phase.

Schedule a regular cleanup of the props table.

Check the average number of items per second imported by ImpEx to validate that the cache size is sufficient.

Q12. Which benefits does SAP BTP Extensions integration provide?Note: There are 2 correct answers to this question.

A customization layer for SAP Commerce Cloud that depends on the API Registry module

An alternative and independent application to SAP Commerce Cloud based on the backoffice

An analysis layer to capture customer interactions, contexts, and behaviors for future processing

Microservices that customize the standard functions of SAP Commerce Cloud without compromising on upgradability

Q13. Which of the following cases should you treat as a support incident?Note: There are 2 correct answers to this question.

A partner contacts Product Support for assistance with a custom solution.

A partner contacts Product Support regarding a platform with slow performance.

A partner requests information on how to customize the backoffice.

A partner needs specialized advice regarding the architectural aspects of a project.

Q14. Which scripting languages are supported by the Backoffice application in SAP Commerce?Note: There are 3 correct answers to this question.

Groovy

BeanShell

Python

JavaScript

Bash

Q15. What does SAP Commerce Cloud, context-driven services capture?Note: There are 3 correct answers to this question.

Data replication events

Outgoing requests from SAP Commerce to external services

Click events, order events, and address book event updates

Quantity updates in the shopping cart

All customer interactions and behaviors

Q16. When you troubleshoot a catalog synchronization issue, which files do you check first?Note: There are 3 correct answers to this question.

Sync Media dump files

Database dump files

localextensions.xml file

JDBC log files

local.properties file

Q17. What happens when you set the impex.legacy.mode property to True?Note: There are 2 correct answers to this question.

The ServiceLayer interceptors and validators are triggered during the import/export process.

The INSERT, UPDATE, and REMOVE operations are performed by the ModelService during the import.

The ServiceLayer interceptors and validators are NOT triggered during the import/export process.

The INSERT, UPDATE, and REMOVE operations are NOT performed by the ModelService during the import.

Q18. What is a Restriction?

The WHERE clause of a FlexibleSearch statement

A limitation of the types and attributes a user can see or edit in the Backoffice Administration Cockpit

A way to assign access rights to users and user groups

A fragment of the WHERE clause of a FlexibleSearch statement

Q19. What must you do when you provide a workaround for a code glitch in an existing service, for example, ProductService?Note: There are 3 correct answers to this question.

Modify the existing bean definition with the new service.

Add a new bean definition with a new ID for the new service.

Implement a new custom service by extending the existing service.

Override the alias of the original bean definition.

Replace all injections with a new ID for the new service.

Q20. Why would you use an SAP Commerce JDBC log?Note: There are 3 correct answers to this question.

To check how long a query took in milliseconds

To check the Java classes caller hierarchy (Enable Trace checkbox must be activated)

To retrieve the log from the database

To analyze the number of user connections to the database at various times

To check FlexibleSearch queries that have been fired

Q21. What activity does SAP recommend to escalate an SAP support incident?

Contact the incident processor directly via e-mail and increase the priority of the incident.

Create another incident with very high priority (P1).

Contact the Customer Interaction Center (CIC).

Contact the customer’s Customer Engagement Executive (CEE).

Q22. A new item type was added to an items.xml file named CarProcessDefinition. After the Ant build and SAP Commerce server startup, the following appears in the log file:15:56:54 **** [java] [m[0;31mERROR [main] [DefaultModelConverterRegistry] code CarProcessDefinition does not belong to known type. Maybe you have added a new type without updating your system.What does this message mean?

The new item has been added without specifying a deployment table.

The new item type will be created after a system update.

The new deployment table has been added without specifying a new item.

The Java class associated to the new item is missing.

Q23. How do you persist changes to enable and disable JDBC logging?

SAP Commerce Administration Console

Java code

Configuration properties file

Backoffice Administration Cockpit

Q24. Where can you check the SAP Commerce platform version?Note: There are 2 correct answers to this question.

In the bin/platform/build.number file.

In the bin/platform/project.properties file.

In the Administration Console.

In the command line by running the ant-version.

Q25. A customer reports a performance problem with DefaultStockService. After checking the customer’s system by running SELECT COUNT(*) FROM {StockLevelHistoryEntry}, you discover that there are hundreds of millions of instances of StockLevelHistoryEntry.What would you do to resolve this performance issue?Note: There are 2 correct answers to this question.

Delete the content of the StockLevelHistoryEntry table directly from the database to immediately improve performance.

Implement a CronJob that will clean the StockLevelHistoryEntry table according to customer business needs.

Suggest an improvement by creating a maintenance request for the customer.

Run Cleanup Type System in the SAP Commerce Administration Console.

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SAP E_C4HYCP_12 Exam Syllabus Topics:

Topic	Details
Topic 1	Describe Product Support processes Connect the omni-commerce capabilities of SAP Commerce Cloud with other SAP products
Topic 2	Analyze and improve overall system performance Identify the scope of SAP Product Support and SLAs
Topic 3	Troubleshoot issues with the SAP Commerce Suite Configure the SAP Commerce Suite and its extensions and modules
Topic 4	Troubleshoot performance issues and identify bottlenecks Resolve compilation issues, and customize the cockpits in the SAP Commerce Suite
Topic 5	Use the different features, extensions and add-ons of the SAP Commerce Suite Product Support Processes and Troubleshooting